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RetailSector

London & Quadrant

By December 13th, 2024No Comments4 min read

Overview

During my time at L&Q Housing, I was contracted to develop a marketing strategy aimed at increasing new customers and sales leads through the website. By implementing targeted digital campaigns, optimizing the user experience, and leveraging data analytics, I successfully enhanced the online presence and engagement, leading to a significant boost in customer acquisition and lead generation.

Key achievements

Increased click-through-rate on organic search

12%%

Reduced paid search expenditure MoM

10%%

Total website unique users and views

30%%

Reduction in residential complaints MoM

20%%

*Globally. As at August 01 2014.

Highlights

Digital Advertising and brand positioning

I developed and executed a highly targeted PPC campaign for L&Q Housing, utilizing advanced keyword strategies, ad placement optimization, and A/B testing to refine performance. This meticulous approach resulted in a 10% reduction in overall ad spend by improving cost-per-click efficiency and eliminating underperforming keywords. Over a 12-month period, the campaign significantly increased site traffic by 30%, demonstrating the effectiveness of data-driven adjustments and continuous monitoring.

Highlights

Website review and optimisation

I enhanced L&Q's website optimization by implementing advanced SEO techniques, improving load times, and ensuring mobile responsiveness, which collectively boosted search engine rankings and organic traffic. Additionally, I refined the user journey by redesigning the site navigation and streamlining the user interface, resulting in a more intuitive and engaging experience for visitors.

Key deliverables at Insight Investment.

Paid social media programme

Paid LinkedIn ads are crucial for asset management companies as they enable targeted outreach to high-value professionals and decision-makers, enhancing brand visibility and attracting potential clients and investors in a highly competitive market.

Search Engine Advertising

Paid search engine ads are essential for asset management companies because they drive targeted traffic to their websites, capturing potential clients actively searching for investment solutions and boosting their competitive edge in the digital marketplace.

Digital customer service strategy

I developed a streamlined process for managing residential complaints at L&Q Housing by integrating Twitter and the website, enabling efficient tracking, resolution, and improved communication with residents.

Core competencies

London & Quadrant Digital Marketing and Consulting London & Quadrant
Digital AdvertisingAdvertisingMarketing Strategy

Digital Advertising

I empower businesses to effectively reach and convert their target audiences, leading to sustained growth and a competitive advertising advantage.
London & Quadrant Digital Marketing and Consulting London & Quadrant
Marketing AutomationAdvertisingTechnical development

Marketing Automation

To deliver marketing automation for businesses, I start by assessing their marketing needs and goals. I then implement and customize a suitable marketing automation platform, such as HubSpot, Marketo, or Mailchimp.